Events and updates
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19-11-2018 10:03 AM
19-11-2018 10:03 AM
Re: Latest responsive update - feedback and queries
Hi @CheerBear - thanks for following up!
RE: Latest contributions: we have found out why this is happening and we now need to replace that component. The fix will take a little time, but it should be fixed and deployed within 2 weeks.
RE: S with a strikethrough, that means that someone has edited the text out of the post.
RE: "experts", I'm not sure it must be something that comes 'out of the box' with the forums platform. Not something we put in. I'll have a look and see if we can hide it.
Cheers! Let me know if you have any other questions
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20-11-2018 12:26 PM
20-11-2018 12:26 PM
Re: Latest responsive update - feedback and queries
Cheers
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20-11-2018 12:35 PM
20-11-2018 12:35 PM
Re: Latest responsive update - feedback and queries
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20-11-2018 01:44 PM
20-11-2018 01:44 PM
Re: Latest responsive update - feedback and queries
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20-11-2018 04:28 PM
20-11-2018 04:28 PM
Re: Latest responsive update - feedback and queries
That's great, @s-jay. Thanks!
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21-11-2018 04:31 PM
21-11-2018 04:31 PM
Re: Latest responsive update - feedback and queries
Hi @Former-Member@s-jay not sure why but the support button doesn’t work most of the time. When I click on support it goes to another page thst shows “who supported this post”.
I’m using my phone. It’s frustrating.
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21-11-2018 04:51 PM
21-11-2018 04:51 PM
Re: Latest responsive update - feedback and queries
Thanks @BlueBay we're looking into it, are you on an iphone?
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21-11-2018 04:54 PM
21-11-2018 04:54 PM
Re: Latest responsive update - feedback and queries
Yeah iPhone @s-jay
thanks for looking into it 😊
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21-11-2018 04:55 PM
21-11-2018 04:55 PM
Re: Latest responsive update - feedback and queries
Hi @Faith-and-Hope - saw you were having technical issues on another thread. Do you think it is your internet connection? or a forums issue?
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22-11-2018 05:18 PM
22-11-2018 05:18 PM
Re: Latest responsive update - feedback and queries
Hi all, I have a couple of updates for you:
- @CheerBear & @Mazarita: re the Latest contributions on profile pages issue
We have a two step process for this fix.
1. We will be implementing an improved version within the next week, where you will have the option to view either latest posts or latest threads the profile has posted in (for both your own and others' profiles). There is a formatting issue with this improved version though, where the list of posts or threads is very long.
2. In a few weeks after this we will have the final fix which will have the option to view latest posts or threads but without the formatting issue.
- @BlueBay & @Maggie re: support button not working
We've tested this pretty extensively on all devices and can not recreate either issue.
Bluebay: Your issue, that you press support and it goes to the list: one thing that we did notice especially on iPhone and iPad, is that there is no gap between the actual Support button link and the separate link which takes you to a list of who has supported the post. So you might be pressing it by accident as it's so close. We will work on a fix to make sure there is sufficient space between the two links.
Maggie: your issue that it's not working at all: we're going to need some more information from you so I am going to email you.
Cheers all!